[itdiscuss] iPhone and Exchange 2003 Active Sync

Mon Aug 18 15:30:27 EDT 2008

One of the issues we have is that our intranet domain name
(brentwoodbaptist.net) does not match our public presence name
(brentwoodbaptist.com) which is the same for our web site as it is for
our e-mail addresses. Setting up the iPhone assumes that the e-mail
domain will govern/be-the-same-as the location of the OWA server. In our
case, we had to configure the iPhone client manually to point to the
correct servers. After that, all was well.

Bobby Stewart
Network Analyst
Brentwood Baptist Church
Brentwood, TN
(615) 324-6149 office
(615) 830-0012 cell

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Lee, Jason
Sent: Monday, August 18, 2008 2:10 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] iPhone and Exchange 2003 Active Sync

We have had windows mobile 5 & 6 devices working with no issue for over
6 months.. and used the same settings on the iphone and nothing except
the error: "Exchange address verification failed" and you have the
option to save the settings or edit them.

-jason

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Kevin Brunson
Sent: Monday, August 18, 2008 1:36 PM
To: 'IT Discussion Forum'
Subject: Re: [itdiscuss] iPhone and Exchange 2003 Active Sync

Is it getting a 500 error?  Can you sync with windows mobile?

If you can't sync with Windows Mobile, or you haven't tried, and if it
is getting a 500 error, you might want to check out this page.  This is
fixed in 2007, but a big problem in 2003.  Ignore the part about
forms-based auth, it doesn't matter whether it uses forms-based or not.

http://www.petri.co.il/problems_with_forms_based_authentication_and_ssl_
in_activesync.htm

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Lee, Jason
Sent: Monday, August 18, 2008 1:18 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] iPhone and Exchange 2003 Active Sync

We haven't enabled IMAP, we do have a firewall in place and the NATing
of the external DNS points to the exchange server.

When the iphone trys to sync, it just returns a failed connection
error...

-jason

-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Derek Schwab
Sent: Monday, August 18, 2008 11:38 AM
To: IT Discussion Forum
Subject: Re: [itdiscuss] iPhone and Exchange 2003 Active Sync

You shouldn't need IMAP. Activesync only requires HTTPS. As far as ISA
goes, it's not required, but having a proxy between exchange and the
Internet is a really good idea.

Derek

On Aug 18, 2008, at 12:10 PM, "Ed Buford" <ebuford at gccwired.com> wrote:

> Jason did you enable IMAP?
>
>
> -----Original Message-----
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of dave at bitbud
> Sent: Monday, August 18, 2008 11:45 AM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] iPhone and Exchange 2003 Active Sync
>
> The IPhone does not require you to have an ISA server to synchronize.
> ISA is not required for at all.  However, having some sort of firewall

> in place is highly recommended.
>
> Dave Waters
> http://bitbud.com
>
> MyPGP:
> http://bitbud.com/component/docman/doc_download/1-davespublickey
>
>
>
> Lee, Jason wrote:
>> Does the iphone require ISA?
>>
>>
>>
>> The iphone enterprise guide reads:
>>
>> Exchange ActiveSync Setup
>>
>> Network configuration
>>
>> * Check to ensure port 443 is open on the firewall. (Note: If your 
>> company allows Outlook Web Access, port 443 is most likely already 
>> open on your firewall.)
>>
>> * On the Front-End Server, verify that a server certificate is 
>> installed and enable SSL for the Exchange ActiveSync virtual 
>> directory
>
>> (require basic SSL authentication).
>>
>> * On the Microsoft Internet Security and Acceleration (ISA) Server, 
>> verify that a server certificate is installed and update the public 
>> DNS to properly resolve incoming connections.
>>
>> * On the ISA Server, create a Web listener as well as an Exchange Web

>> client access publishing rule according to Microsoft documentation.
>> This is a necessary step in enabling Exchange ActiveSync.
>>
>> * For all firewalls and network appliances, set the Idle Session 
>> Timeout to 30 minutes (check your Microsoft Exchange documentation 
>> for
>
>> alternative heartbeat and timeout intervals).
>>
>>
>>
>> -jason
>>
>>
>>
>> From: discuss-bounces at itdiscuss.org
>> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Dolan, Richard
>> Sent: Friday, August 15, 2008 9:09 PM
>> To: IT Discussion Forum
>> Subject: Re: [itdiscuss] iPhone and Exchange 2003 Active Sync
>>
>>
>>
>> Apple has great directions on their website (on the right side bar of

>> the iPhone page). Note that the iPhone will also work seamlessly with

>> the remote wipe feature, etc. Other than the general buggy-ness of 
>> the
>
>> iPhone 2.0 software, the continued lack of cut-copy-paste, the lack 
>> of
>
>> tasks (zenbe is a decent substitute), and the fact that it won't work

>> at all with our ChMS, it's nice. (The Exchange Mail portion is an 8 
>> out of 10, Calender is a 7 out of 10, and Contacts are a 4 out of 10 
>> because they make the whole address book thing slow & cause random
>> reboots.)
>>
>> Okay, I've gotten off of the original topic, sorry, I'm just hatin'
>> my
>
>> iPhone this week.
>>
>>
>> On 8/15/08 7:16 PM, "Tim Larson" <tlarson at mtw.org> wrote:
>>
>>
>>
>>
>> To get an iPhone working with Exchange:
>>
>> 1. Set up OWA with an SSL certificate.  Don't use a wildcard SSL 
>> certificate - ActiveSync on Windows Mobile devices doesn't handle 
>> wildcard SSL certs properly.  Make sure that OWA is accessible 
>> externally.
>>
>> 2. Go into the settings in Exchange Administrator for the user in 
>> question and make sure their account is allowed to use Mobile Devices

>> (each account can have OWA, Mobile Device use, IMAP, and POP enabled 
>> or disabled).
>>
>> 3. Make sure the iPhone has version 2.0 installed.  The 3G iPhones 
>> come with this out of the box, whereas the older iPhones need to be
> upgraded.
>> This is a free upgrade for anyone with the iPhone, and it's a $20 or 
>> so upgrade for anyone with the iPod touch.
>>
>> 4. Set up the iPhone with Exchange.  It's very straighforward - you 
>> add a new email account to the iPhone, tell it that it's an exchange 
>> server, then give it the server name, username, and password, and
> you're done.
>>
>>   Tim Larson
>>   Mission to the World
>>
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>>
>>
>>
>>
>> Richard Dolan
>> Consultant, Lead Trainer
>> Viant Solutions
>> Web: http://www.viantsolutions.com
>> Blog: http://idolan.com
>> E-mail: richardd at viantsolutions.com
>> Cell: 678.640.0344
>>
>>
>>
>>
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