[itdiscuss] E-mail Authentication

[Matthew Irvine]

Friends,

I have some strange issues appearing with one of my users.  His POP messages
stop automatically downloading during the night, using Outlook 2003.  I've
checked the following:
- Office detect and repair
- Office updates fully up-to-date
- Windows updates fully up-to-date
- Reset send/receive group to a new group
- Verified computer is not going into hibernation or sleep mode
- Verified user is locking computer, not logging off
- Verified user leaves Outlook running through the night
- Verified that the account is in the send/receive group set to send/receive
every 5 minutes

I know you want to know why I do it this way, but that's not the point...
it's a long answer.  I just wanted to see if anyone knows something I
haven't checked.

A second, probably unrelated issue is that this user is not able to
authenticate to our Exchange server using SMTP through a different,
non-Outlook client.  I verify that the passwords match and that the settings
are correct (that work for all of our other users) and he can't
authenticate.  We're trying to send e-mails through ACS' Mass E-mail
program.

Thanks in advance!
Matthew