[itdiscuss] Exchange/Outlook problem

[Danny Ybarra]

Make sure that they don't have an old/stored/incorrect password set for that server.

Access Stored User Names and Passwords with rundll32.exe in Windows XP
1. Click on START - RUN Type rundll32.exe keymgr.dll,KRShowKeyMgr
2. Press Enter

Danny Ybarra | ViantSolutions
IT Consultant
mailto:DannyY at viantsolutions.com
office:         678.889.6089 x103
mobile:      678.358.4603

From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Steve Huffman
Sent: Wednesday, August 19, 2009 11:04 AM
To: discuss at itdiscuss.org
Subject: [itdiscuss] Exchange/Outlook problem

I've just had 2 users out of 50 that have had a problem bringing up Outlook.. To my knowledge no changes have been made, but these 2 users have Outlook (2003 & Exchange 2003) come up offline and pop a login screen with 'exchange server\username' in the user name. It will not accept their password to log in. I have tried domain/username and srvr.domain\username and none work.. One user found a work around where if he leaves up the login pop window and closes then reopens Outlook it opens & connects.

Once again, one user had just changed his password, but the other had not. Otherwise no changes and happening to only 2 users of 50.

Any suggestion would be appreciated.

Steve

Steve Huffman
Network Administrator
Blackhawk Church
shuffman at blackhawkchurch.org
www.BlackhawkChurch.org
608.828.4200

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