[itdiscuss] Need advice

[Lee, Jason]

Rob, 

 

I agree with several others who have already commented....you need to
look into the root of what is driving the request... if you can't
resolve it or help find an agreeable solution you might need to honor
the requests to serve your users best...

 

However... we currently have all machines (Mac or PC) in a managed
environment and I would be fairly hard pressed to come to the conclusion
that it will be better for the organization to have workstations outside
the "control" (to use your word) of IT.

 

Most of 'us'(IT People) aren't teaching pastors, musicians, counselors
etc... nor are those individuals technologists... so it normally serves
our organizations best when we lean on those with strengths to lead in
the area of their strength... Normally it's our strength to manage
hardware and provide support...

 

My 2 cents worth.. your mileage may vary.

 

- jason

 

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Rob Shaw
Sent: Monday, July 06, 2009 10:55 AM
To: discuss at itdiscuss.org
Subject: [itdiscuss] Need advice

 

Our Worship Arts dept is insisting they have some computers they believe
have no need to be on the network or under IT's protection ("control" is
actually the word they used).  But they still want to be able to
transfer files between networked and non-networked PCs.

 

I am wondering if anyone else is in this situation and how you handle
the non-controlled (or less controlled) PCs in your environment (PCs
include Macs, too)?

 

As a compromise, I am currently thinking that even these computers
should be networked (for their stated need, as well), but can be outside
of the regular nightly updates and would only be updated monthly(?).
Additionally, these PCs would be outside of the usual desktop control.
And one person in their department (the most computer-savvy), would be
given local admin rights on their PCs (giving them the faster/instant
service) but would be responsible for reporting to me anything they
needed to do with these rights on any of their computers. And above all,
EVERY PC would maintain proper antivirus protection (currently using
SOPHOS on Macs and PCs).

 

PLEASE... any thoughts or suggestions???!!

 

 

 

 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://optimus.thompsonic.com/pipermail/discuss/attachments/20090706/2aded4b3/attachment-0001.htm 
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/jpeg
Size: 13778 bytes
Desc: image001.jpg
Url : http://optimus.thompsonic.com/pipermail/discuss/attachments/20090706/2aded4b3/attachment-0001.jpeg