[itdiscuss] IE won't connect

Thu Oct 1 09:46:01 EDT 2009

They didn't have another version installed.  I plan to put install
Firefox and see if that works.

I haven't tried changing compatibility mode, but I'll give it a try.
What changes does compatibility mode make?

Bill Lloyd
IT Manager

Busker Communications
2567 Athens Hwy.
Gainesville, GA  30507
Phone:  770-417-1604 Ext.: 250
Fax:       770-417-1747
Cell:    404-379-6963

blloyd at buskercom.com

This email and any accompanying attachments may contain confidential and proprietary information.  If you are not the intended recipient, you are requested to delete this entire communication immediately.  Emails cannot be guaranteed to be secure or free of errors or viruses.  The sender does not accept any liability or responsibility for any problems that may result from emails you receive.-----Original Message-----
From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Ron Beatty
Sent: Thursday, October 01, 2009 9:26 AM
To: discuss at itdiscuss.org
Subject: Re: [itdiscuss] IE won't connect

So have you tried any other browser to see if it were browser related?
Have you attempted to put IE8 into compatibility mode? 

Ron Beatty
IT Support Analyst 
The Mission Society
http://www.themissionsociety.org

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Sent: Thursday, October 01, 2009 9:16 AM
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Subject: [ Suspected Spam ] discuss Digest, Vol 27, Issue 2

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Today's Topics:

   1. Re: Vista Problem (LeVeque, Josh)

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Message: 1
Date: Thu, 1 Oct 2009 08:15:39 -0500
From: "LeVeque, Josh" <JoshL at wschurch.org>
Subject: Re: [itdiscuss] Vista Problem
To: "IT Discussion Forum" <discuss at itdiscuss.org>
Message-ID:
	<D8FB14FA15E46D4499B83DBFB954B66D024CB3C6 at olympic.wschurch.org>
Content-Type: text/plain; charset="us-ascii"

Check to make sure there isn't a browser plug-in preventing it from
connecting.

Thanks,

Josh LeVeque

West Side Christian Church

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of blloyd at buskercom.com
Sent: Thursday, October 01, 2009 7:51 AM
To: discuss at itdiscuss.org
Subject: [itdiscuss] Vista Problem

For those who understand Vista I have a tough problem for you.  Last
night I was helping my neighbor with his HP Pavilion which has Vista
Home Premium on it.  When we try to browse the Internet with IE8, it
simply would not connect.  Here is the chain of events that led up to
this problem: 

1.       They use Charter Internet.

2.       I helped them download and install the Charter Security
product, which they are entitled to as Charter customers.

3.       The install went fine but it would not validate, (via the
Internet connection).

4.       They attempted to get assistance from Charter support, but all
they were instructed to do was to uninstall and reinstall.

5.       The product still would not validate, (via the Internet
connection).

6.       Last night I uninstalled the program.

7.       I then attempted to browse the Internet with IE but it would
not connect.

a.       I was able to ping google.com, with no problem.

b.      I was able to do an RDP connection to my office using Remote
Desktop Connection.

c.       Windows was able to download automatic Windows updates in the
background.

d.      I uninstalled the NIC and reinstalled it again.

8.       I know they are connected to the Internet.  IE just won't
connect.

There you have it.  I looked all through the IE settings and could not
find anything that would indicate why the IE traffic seems to be
"redirected" away from the network connection.

Any ideas?

Bill Lloyd 
IT Manager

2567 Athens Hwy.
Gainesville, GA 30507
Phone: 770-417-1604 Ext.: 250
Fax:     770-417-1747
Cell:     404-379-6963

blloyd at buskercom.com

This email and any accompanying attachments may contain confidential and
proprietary information. If you are not the intended recipient, you are
requested to delete this entire communication immediately. Emails cannot
be guaranteed to be secure or free of errors or viruses. The sender does
not accept any liability or responsibility for any problems that may
result from emails you receive.

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