[itdiscuss] HP Printer Issues

[Roger Wright]

Are you using the latest drivers from HP?

I've had the best success avoiding these issues by updating the drivers from
HP, but occasionally using the ones from MS worked best.



Roger  Wright
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-----Original Message-----
From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org]
On Behalf Of Dan Barber
Sent: Friday, October 23, 2009 11:03 AM
To: IT Discuss (discuss at itdiscuss.org)
Subject: [itdiscuss] HP Printer Issues

Folks,
I have found such problems with other users online, but not fix. 

We have several HP Laserjets, as do many people. Models vary, but with all
the lower-end (2605, 2420, etc.) we have had problems with viewing the
property pages. When users (no matter what OS or computer they are on) click
on the properties they initially get a screen, but then the user gets a
protection fault error, and the properties window goes blank or closes.

Have you had such a problem, and do you have any idea how to fix? HP has
been less than helpful at this point.

Dan Barber
Network Administrator
Kirk of the Hills, PCA
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