[itdiscuss] Email Delivery Delays

[Tony Dye]

As Mark said, the key is to see the headers on one of the delayed messages.  That’s always the hard part – to get one of the “victims” to help in the detective work.

 

From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Ray Tyner
Sent: Thursday, February 18, 2010 4:54 PM
To: IT Discussion Forum
Cc: IT Discussion Forum
Subject: Re: [itdiscuss] Email Delivery Delays

 

This one was a mass emailing.  I got mine at home within a few minutes. 

Sent from my iPhone

Ray Tyner


On Feb 18, 2010, at 4:40 PM, "Mark Rock" <mrock at lincolnberean.org> wrote:

Ray, 

 

I would be interesting to see if it is a delay in route or in sending.  Have you checked the email header to see what times the email hit the sending and receiving systems.  I wonder if it is a hit and miss issue and not on every email, if maybe the sender closed Outlook Express or had their machine go to sleep before the email left the Outbox and it didn’t go out until they opened it up again, or if it is really getting hung up in the SPAM filter or your Exchange system.

 

Mark Rock

Information Systems Director 

Lincoln Berean Church

402-483-6512 | mrock at lincolnberean.org | www.lincolnberean.org

 

From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Ray Tyner
Sent: Thursday, February 18, 2010 3:26 PM
To: IT Discussion Forum
Subject: [itdiscuss] Email Delivery Delays

 

I have a few very vocal members (complain directly to senior pastor rather than to me) about delays in emails from church staff.  The latest was a four day delay (he is using Yahoo).  Is there something I can do to troubleshoot this problem?  We are using Exchange 2003 and Barracuda.

 

Ray Tyner

Peachtree City UMC

678.642.3362

 

 

 

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