[itdiscuss] DNS Help! - rDNS/PTR

[Jim Helton]

I don't know about the specific IP Flex service but I've had AT&T do a
reverse DNS entry for us in the past to our mail server for the church.
We have Domain registration with Network Solutions, Web hosting on a
different provider and our reverse dns entry from AT&T (Bellsouth is who
has it listed).
 
All I had to do was send an email to an address that AT&T gave me and
they made the dns change.  
 
Jim Helton
IT/Communications Director
MM Systems Corporation
Tel:  706.824.7500
Fax: 706.824.7536
Direct: 706.824.7525
j.helton at mmsystemscorp.com
www.mmsystemscorp.com <http://www.mmsystemscorp.com/> 
 

________________________________

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of JamesA
Sent: Monday, January 25, 2010 2:52 PM
To: discuss at itdiscuss.org
Subject: [itdiscuss] DNS Help! - rDNS/PTR


So we recently moved 100% of our Internet services to AT&T "IP Flex"
service.  We're having an issue with Reverse DNS when trying to send
emails to some domains that do the rDNS lookup on each message because
we don't have it in place.

I've tried SPF, TXT, SRV, etc. - no dice.

Domain registrar is currently Network Solutions.

AT&T won't create a PTR record for me pointing back to my mail server
unless they "host" the domain for me, which I don't want to do for
multiple reasons, including the downtime that such a move would incur.

What can I do?  Is a SmartHost an option?  I'm not familiar with them
but am desparate now and ATT is not being at all flexible.

-James

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