[itdiscuss] DNS Help! - rDNS/PTR

[Danny Ybarra]

Tell them that you need to talk with the "web group" (if I remember correctly)  The are the ones that put the reverse dns in.
Also you can email dnsupdates at bellsouth.net<mailto:dnsupdates at bellsouth.net>



Danny Ybarra | ViantSolutions
IT Consultant
mailto:DannyY at viantsolutions.com
office:         678.889.6089 x103
mobile:      678.358.4603

From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Jim Helton
Sent: Monday, January 25, 2010 3:12 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

I don't know about the specific IP Flex service but I've had AT&T do a reverse DNS entry for us in the past to our mail server for the church.   We have Domain registration with Network Solutions, Web hosting on a different provider and our reverse dns entry from AT&T (Bellsouth is who has it listed).

All I had to do was send an email to an address that AT&T gave me and they made the dns change.

Jim Helton
IT/Communications Director
MM Systems Corporation
Tel:  706.824.7500
Fax: 706.824.7536
Direct: 706.824.7525
j.helton at mmsystemscorp.com<mailto:j.helton at mmsystemscorp.com>
www.mmsystemscorp.com<http://www.mmsystemscorp.com/>


________________________________
From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org] On Behalf Of JamesA
Sent: Monday, January 25, 2010 2:52 PM
To: discuss at itdiscuss.org
Subject: [itdiscuss] DNS Help! - rDNS/PTR
So we recently moved 100% of our Internet services to AT&T "IP Flex" service.  We're having an issue with Reverse DNS when trying to send emails to some domains that do the rDNS lookup on each message because we don't have it in place.

I've tried SPF, TXT, SRV, etc. - no dice.

Domain registrar is currently Network Solutions.

AT&T won't create a PTR record for me pointing back to my mail server unless they "host" the domain for me, which I don't want to do for multiple reasons, including the downtime that such a move would incur.

What can I do?  Is a SmartHost an option?  I'm not familiar with them but am desparate now and ATT is not being at all flexible.

-James
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