[itdiscuss] DNS Help! - rDNS/PTR

[James Arnold]

Thanks for the feedback.  That's what I expected too but was told "no."

 

How long ago was your exchange with them?  This could be new policy.  Lots of
frustrated folks on the 'net about this but I just can't move this domain to
ATT in the middle of the week.  I shouldn't have to anyway...like they are
holding me hostage.

 

James

 

From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org] On
Behalf Of Jim Helton
Sent: Monday, January 25, 2010 3:12 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR

 

I don't know about the specific IP Flex service but I've had AT&T do a
reverse DNS entry for us in the past to our mail server for the church.   We
have Domain registration with Network Solutions, Web hosting on a different
provider and our reverse dns entry from AT&T (Bellsouth is who has it
listed).

 

All I had to do was send an email to an address that AT&T gave me and they
made the dns change.  

 

Jim Helton

IT/Communications Director

MM Systems Corporation

Tel:  706.824.7500

Fax: 706.824.7536

Direct: 706.824.7525

j.helton at mmsystemscorp.com

www.mmsystemscorp.com <http://www.mmsystemscorp.com/> 

 

 

________________________________

From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org] On
Behalf Of JamesA
Sent: Monday, January 25, 2010 2:52 PM
To: discuss at itdiscuss.org
Subject: [itdiscuss] DNS Help! - rDNS/PTR

So we recently moved 100% of our Internet services to AT&T "IP Flex" service.
We're having an issue with Reverse DNS when trying to send emails to some
domains that do the rDNS lookup on each message because we don't have it in
place.

I've tried SPF, TXT, SRV, etc. - no dice.

Domain registrar is currently Network Solutions.

AT&T won't create a PTR record for me pointing back to my mail server unless
they "host" the domain for me, which I don't want to do for multiple reasons,
including the downtime that such a move would incur.

What can I do?  Is a SmartHost an option?  I'm not familiar with them but am
desparate now and ATT is not being at all flexible.

-James

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