[itdiscuss] DNS Help! - rDNS/PTR

Tue Jan 26 10:09:08 EST 2010

CBeyond is still active in the Atlanta area, and they give excellent service.

You can contact Sloan Gavin - His cell # is:  (678) 577-7680.

He is a Sales Manager and so has more flexibility in dealing with his customers (pricewise), than does the average sales rep over there.

James Winterbower

1-Call Computer Services

Voice: (404) 273-7599

> From: bcameron at fumclv.org
> To: discuss at itdiscuss.org
> Date: Tue, 26 Jan 2010 09:56:58 -0500
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> We have been using DNSMadeEasy dot com for all our dns needs, including
> reverse pointing. It is easy to set up, and easy to manage. We had the same
> issue 2 years ago when we moved our email service in-house. Once we set up
> dns with them, it took about 2 hours to propagate through the internet, and
> we were golden. If I make a change to any of our settings now, it takes
> about 20 minutes to update dns through the internet!
> 
> Thank You,
> Bob Cameron
> IT Administrator
> First United Methodist Church Lawrenceville
> 770-963-0386 x158
> -----Original Message-----
> From: discuss-bounces at itdiscuss.org [mailto:discuss-bounces at itdiscuss.org]
> On Behalf Of discuss-request at itdiscuss.org
> Sent: Tuesday, January 26, 2010 9:34 AM
> To: discuss at itdiscuss.org
> Subject: discuss Digest, Vol 30, Issue 73
> 
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> Today's Topics:
> 
> 1. Re: DNS Help! - rDNS/PTR (blloyd at buskercom.com)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Tue, 26 Jan 2010 09:33:31 -0500
> From: <blloyd at buskercom.com>
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> To: <discuss at itdiscuss.org>
> Message-ID:
> <73DC0CFEE5AB7C4384F258EC95E2619C0264B7A2 at bcvmsr03.buskercom.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> At my previous employer we had the same exact problem with our service
> provider and the way we overcame it was to move all of our DNS services
> to EasyDNS. They provided the PTR records as well as all of the
> standard DNS services. The other advantage is that anything to do with
> DNS was handled by one company and it wasn't dependent on any service
> provider. So if we found a service provider that offered better
> services for a better price we could move to them without worrying about
> who would handle pieces and parts of our DNS needs. If EasyDNS provides
> such services, I'd be willing to bet there are others as well.
> 
> 
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Dayron Daugherty
> Sent: Tuesday, January 26, 2010 9:24 AM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> The "owner" of the IP address (ATT) is the master of the reverse DNS. If
> they won't change it doesn't matter what a 3rd party DNS service is set
> to. 
> 
> Say bye bye to AT-T if possible. We moved off of them long ago as well
> as I've moved 2 clients off of AT-T. In Chattanooga Comcast is a
> surprisingly great service to go with for small business, but for more
> demanding needs our power utility (EPB) offers fiber internet. 
> 
> 
> 
> I don't know where you are, but in the past when I lived in Atlanta I
> moved my company there to Cbeyond communications from AT-T (both data
> and phone). It was a great move. I can't speak to Cbeyond's reputation
> now (that was over 5 years ago) but check them out if they are in your
> area. 
> 
> 
> 
> If I recall I went with the Beyond Voice package. 
> 
> http://www.cbeyond.net/business/packages.htm
> 
> 
> 
> 
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of blloyd at buskercom.com
> Sent: Monday, January 25, 2010 3:43 PM
> To: discuss at itdiscuss.org
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> EasyDNS is easier and cheaper to work with than Network Solutions.
> 
> 
> 
> 
> 
> Bill Lloyd 
> IT Manager
> 
> 
> 
> 2567 Athens Hwy.
> Gainesville, GA 30507
> Phone: 770-417-1604 Ext.: 250
> Fax: 770-417-1747
> Cell: 404-379-6963
> 
> blloyd at buskercom.com
> 
> This email and any accompanying attachments may contain confidential and
> proprietary information. If you are not the intended recipient, you are
> requested to delete this entire communication immediately. Emails cannot
> be guaranteed to be secure or free of errors or viruses. The sender does
> not accept any liability or responsibility for any problems that may
> result from emails you receive.
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of blloyd at buskercom.com
> Sent: Monday, January 25, 2010 3:24 PM
> To: discuss at itdiscuss.org
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> You may want to look at EasyDNS.com. They have a reverse DNS service
> available, along with the regular DNS services.
> 
> 
> 
> 
> 
> Bill Lloyd 
> IT Manager
> 
> 
> 
> 2567 Athens Hwy.
> Gainesville, GA 30507
> Phone: 770-417-1604 Ext.: 250
> Fax: 770-417-1747
> Cell: 404-379-6963
> 
> blloyd at buskercom.com
> 
> This email and any accompanying attachments may contain confidential and
> proprietary information. If you are not the intended recipient, you are
> requested to delete this entire communication immediately. Emails cannot
> be guaranteed to be secure or free of errors or viruses. The sender does
> not accept any liability or responsibility for any problems that may
> result from emails you receive.
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of James Arnold
> Sent: Monday, January 25, 2010 3:16 PM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> Thanks for the feedback. That's what I expected too but was told "no."
> 
> 
> 
> How long ago was your exchange with them? This could be new policy.
> Lots of frustrated folks on the 'net about this but I just can't move
> this domain to ATT in the middle of the week. I shouldn't have to
> anyway...like they are holding me hostage.
> 
> 
> 
> James
> 
> 
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of Jim Helton
> Sent: Monday, January 25, 2010 3:12 PM
> To: IT Discussion Forum
> Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR
> 
> 
> 
> I don't know about the specific IP Flex service but I've had AT&T do a
> reverse DNS entry for us in the past to our mail server for the church.
> We have Domain registration with Network Solutions, Web hosting on a
> different provider and our reverse dns entry from AT&T (Bellsouth is who
> has it listed).
> 
> 
> 
> All I had to do was send an email to an address that AT&T gave me and
> they made the dns change. 
> 
> 
> 
> Jim Helton
> 
> IT/Communications Director
> 
> MM Systems Corporation
> 
> Tel: 706.824.7500
> 
> Fax: 706.824.7536
> 
> Direct: 706.824.7525
> 
> j.helton at mmsystemscorp.com
> 
> www.mmsystemscorp.com <http://www.mmsystemscorp.com/> 
> 
> 
> 
> 
> 
> ________________________________
> 
> From: discuss-bounces at itdiscuss.org
> [mailto:discuss-bounces at itdiscuss.org] On Behalf Of JamesA
> Sent: Monday, January 25, 2010 2:52 PM
> To: discuss at itdiscuss.org
> Subject: [itdiscuss] DNS Help! - rDNS/PTR
> 
> So we recently moved 100% of our Internet services to AT&T "IP Flex"
> service. We're having an issue with Reverse DNS when trying to send
> emails to some domains that do the rDNS lookup on each message because
> we don't have it in place.
> 
> I've tried SPF, TXT, SRV, etc. - no dice.
> 
> Domain registrar is currently Network Solutions.
> 
> AT&T won't create a PTR record for me pointing back to my mail server
> unless they "host" the domain for me, which I don't want to do for
> multiple reasons, including the downtime that such a move would incur.
> 
> What can I do? Is a SmartHost an option? I'm not familiar with them
> but am desparate now and ATT is not being at all flexible.
> 
> -James
> 
> 
> 
> Bill Lloyd
> IT Manager
> 
> Busker Communications
> 2567 Athens Hwy.
> Gainesville, GA 30507
> Phone: 770-417-1604 Ext.: 250
> Fax: 770-417-1747
> Cell: 404-379-6963
> 
> blloyd at buskercom.com
> 
> This email and any accompanying attachments may contain confidential and
> proprietary information. If you are not the intended recipient, you are
> requested to delete this entire communication immediately. Emails cannot be
> guaranteed to be secure or free of errors or viruses. The sender does not
> accept any liability or responsibility for any problems that may result from
> emails you receive.
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