[itdiscuss] DNS Help! - rDNS/PTR <RESOLVED>

[Lee, Jason]

Our best support from Comcast has come from tweeting @comcastcares

 

- jason

 

From: discuss-bounces at itdiscuss.org
[mailto:discuss-bounces at itdiscuss.org] On Behalf Of Bill Glick
Sent: Tuesday, January 26, 2010 3:26 PM
To: IT Discussion Forum
Subject: Re: [itdiscuss] DNS Help! - rDNS/PTR <RESOLVED>

 

Does anyone have a similar contact for network engineers at Comcast for
delegating or setting up reverse DNS?  I've always been told by Comcast
that this isn't possible, but was wondering if it would be if we
bypassed their customer support.


--
Bill Glick
 bill at glick.com
Grace Community - Champaign, IL

 www.findinggrace.com

 

 

2010/1/26 JamesA <arniejaime2 at yahoo.com>

Thanks to everyone that participated in this talk and for helping me
out, providing info and insight.  I learned "stuff" about DNS in general
and learned some cool little bit along the way as well, and even learned
a lot about my cruddy ISP, AT&T, who has been nothing but a giant
headache since Day One (I already knew that they were cruddy but it's
good to know that they are equally cruddy and other people have
experienced trouble with them, as backward as that is).  That's a good
thing too.  If we weren't locked HARD into contracts with them (before
my time) I would have cut and run long ago.  The clock is ticking
though!

ATT agreed (or a cool engineer did anyway...not the red-tape-pushers
that don't know DNS from a hole in the ground) to the delegation and we
got our PTR Record in place and we are again sending mail to those folks
that do rDNS on inbound mail.  So, we're back in business, everything is
fixed and running smoothly, and youse guys/gals have again proven that
IT Discuss IS THE BEST!  A simple question posted yesterday and within
24 hours not only are we "fixed," but I've learned a great deal as well,
and I even (get this) ENJOYED MYSELF and the responses were as much
entertainment as they were informational.  But as we techies all know,
often/usually these are one in the same.

Thanks again, Gang.  Y'all ROCK.  I'm proud to be associated with such a
cool group, even as a distant lurker.  Or does that even count?

James

 

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