[itdiscuss] Service Providers

[Julianna Hutchins]

I have used Paetec for the last seven years.  I recently needed to upgrade
to a third T1 line.  To get the sales representative to call me to do this,
took two weeks.  Once the work was done and the bill came it was abysmal.
They had double billed and incorrectly billed us.  I tried for over three
weeks to get a representative to call me back.  Finally after the threat of
pulling the contract was left on their voice mail, I received a call.  I
have to say up to this encounter I would have whole heartedly recommended
this company.  The tech people are generally very helpful.  But if this is
what their sales department is like, the tech department may shortly follow.

 

I foresee a change in my provider next year!

 

Julianna Hutchins

IT Administrator

Sugar Hill United Methodist Church

4600 Nelson Brogdon Blvd

Sugar Hill, GA 30518

770-945-2845 ext 273

www.sugarhillumc.org

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by others is strictly prohibited.  

 

 

 

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